A robust and scalable solution to upskill your employees. A cost-efficient cloud-solution with customisation options and advanced reporting.
There’s no need to download or install any software on your computer to use Perfectly Spoken. Go to [yourteam].perfectlyspoken.team on your preferred web browser and log in to your account.
Perfectly Spoken is designed to be mobile responsive, which means it will resize and adjust to your screen when you work on a mobile device. It has been developed with a mobile first approach to make sure mobile users get the best experienced.
Minimum system requirements: 2 Mbps internet speed
Supported browsers: Perfectly Spoken requires an up-to-date web browser to make sure that you can use all of the features. Perfectly Spoken currently supports the latest two versions of all browsers, unless otherwise noted.
Visit our Plans for Perfectly Spoken Teams and start you Free Trial in the Plan that interests you.
Activate your subscription when ready.
We support payments with credit card (Visa, Mastercard and American Express) and use Stripe as our payment gateway, requiring Strong Customer Authentication (SCA) . Invoices are issued immediately and can be downloaded by Team Admins in the Subscription section.
All prices are in US Dollars.
The ’14-day Free Trial’ provides the opportunity for 3 users (Team Member or Team Admin) to try the content and test the functionality before starting a subscription.
A Trial can be in the Basic Plan or the Premium Plan.
During the trial period:
No credit card or billing details are required for the Free Trial period.
At the end of the 14-day trial period the Team will be put on a hold. Select a Subscription (Manage Team > Subscription) to re-activate the Team.
As soon as a Plan is activated for a Team, the Trial Period ends, and the billing cycles will happen monthly/yearly on that same day.
Please contact us at [email protected] if you wish to change plan during your Trial period.
An Admin is any member of your team that you chose to appoint as an ‘Admin’ in order for them to gain access to key reporting and monitoring functionality. A ‘Team’ can have as many ‘Admin Users’ as it chooses.
Each ‘Admin’ counts as a seat because it is a service which gives him/her access to valuable reporting and monitoring data which will then help the organisation use Perfectly Spoken for Teams in the most effective and cost-effective way. In addition, all Team Admins have full access as English language learners themselves, and can take full advantage of the courses and learning content available in their team’s plan.
You will have already paid for the complete month for the team member you wish to remove so that team member will have full access to the Team Plan until the end of the month (monthly billing period) . Once removed you will not be charged again for that user.
A new team member may be added at any time. If the month has already begun, that team member will only be charged pro rata for the proportion of the month remaining and a new, a new invoice will be generated for the additional seats. (For example, if a new team member joins half way through a 4 week month, she will only be charged 50% of the equivalent monthly fees for an individual team member). The system will present Admin with a Subscription Summary indicating the total amount to be paid in the subscription renewal.
There’s no commitment to stay in a plan.
The renewal will happen automatically every month/year and you can cancel your subscription at any time.
Cancelling the subscription will stop the automatic renewal but the whole Team will still have access to their Plan during the remainder of the paid for period.
Yes. Whilst we have designed our Teams Dashboard to be as intuitive as possible to guide Admins to set up the team, assign courses and manage users, we also have a step by step manual that is available to download in the Admins Help section. This manual is currently available in English and Spanish.
We also have a Course Catalogue that we update regularly. In that catalogue you can see courses available.
Access these documents in Manage Team > Help > Documentation.
Perfectly Spoken has at its disposal a wide range of expert and qualified teachers that cover many different areas of general and specialist English language training, which allow us to create the widest range of proprietary quality content for organisations of any size. Thus, Perfectly Spoken can also offer the following additional services . Including, but not limited to:
Simple answer … Yes!
Please refer to the HELP section under Manage Team menu.
Contact us at [email protected] if you think we should add a specific item to our FAQs section
You can contact our support at [email protected]
Our SLA to answer our customers’ requests is 48 hours during the working week, although most of them are answered within 24h. Please take into account our support is currently based at GMT time zone.
We also understand that some of our Admins may have limited English and may prefer to raise service issues in their own local language. We can currently support requests in Spanish, French and Italian.
