The objective of this course is to focus on:
- Using formal English
- Managing a complaint
- Interacting with guests
- Making reservations
- Describing a hotel's facilities
- Using polite indirect questions
This course is designed for anyone working, or intending to work in the hospitality industry. Packed with key vocabulary, the lessons will also equip you with essential skills such as managing enquiries and dealing with problems. Upon completion, you will be better able to interact with guests in a professional, polite and helpful manner.
5 LessonsThe objective of this course is to focus on:
Study lesson 01 with your Trial
LEVEL
From A2
COURSE DURATION
5 lessons
SUBSCRIPTION
Pro Plan
5 video lessons
10 question test after each lesson
5 downloadable practice exercises
Stephanie Marston graduated with a degree in English Literature and went on to gain a Masters in Publishing Studies. She has practical experience of working in an international business context and for this reason has specialised in teaching business English in multinational companies. Stephanie has lived and worked in Yokohama, Milan and London and has been teaching students to communicate more effectively and confidently for over ten years. She has taught on a wide range of courses including; IELTS, interview preparation and presentation skills. Stephanie is Head of Education at Perfectly Spoken and passionate about delivering quality learning content for all our students
